Lewis S Eisen
1) How to Write Rules That People Want to Follow: A Guide to Writing Respectful Policies and Directives
Author
Language
English
Description
Often organizations claim to hold "respect for others" as a core value, but when you look at their policy documents, the story is different. Whether they call them "policies," "standards," or simply "rules," too often they sound like a sergeant barking orders at the troops. That tone of voice might have been acceptable in the past but it is not effective in today's workplace.
As you update your corporate, administrative, and operational policies...